"Theresa Emmerich Kamper " is committed to your satisfaction. If you have purchased a course, hard goods, or a subscription from Theresa Emmerich Kamper and are unhappy with the product received, you may be eligible for a refund or partial refund. See below for details.

Refunds Due to Student Cancellation of an In-Person Course or Courses:​

Given the substantial preparation and travel required to offer this course, the client must be aware of the following conditions and agree to them accordingly.

 

All Sales are Final
Please note that all ticket sales for our courses are final. We do not offer refunds or exchanges for any reason, including but not limited to:

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• Cancellations

• No-shows

• Schedule conflicts

• Changes in personal circumstances

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We appreciate your understanding of this policy. If you have any questions before purchasing your ticket, please don't hesitate to contact us.

 

Refunds Due to Instructor Cancellation of an In-Person Course or Courses:

• Full refund

 

Refunds for Digital or Subscription-Based Goods:
To be eligible for a refund on any digital or subscription-based goods, the following steps must be taken:

1. Refund must be requested in writing by contacting info@theresaemmerich.com

2. Request for refund must be made within 30 days of the original purchase date

Refunds of Hard Goods:

NO hard goods are currently sold at Theresaemmerich.com.

To be eligible for a return and refund, the following steps must be taken:

1. Refund must be requested in writing by contacting theresaemmerich@yahoo.com

2. A request for a refund must be made within 30 days of the original purchase date

3. Hard goods must be returned to Theresa Emmerich Kamper immediately, as instructed in the email you will receive upon contacting theresaemmerich@yahoo.com, as directed in step 1.

4. The item(s) must be unused and returned in the original packaging, in like-new, or re-sellable condition, as determined in Theresa Emmerich Kamper's sole, reasonable discretion.

 

I am committed to my students and customers, and while I stand by my policy as written above, I also want to resolve issues whenever possible.

 

Please contact me at info@theresaemmerich.com with any questions related to this policy.